About | Jintex
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Who We Are

About Jintex

Premier supplier of industrial sewing machine spare parts, backed by 25+ years in the trade.

Our Story

Trusted, on 25+ Years in the Trade

Founded in 2017 and backed by management expertise spanning over two decades since 2001, we have established ourselves as a premier supplier in the industrial sewing spare parts industry. Our leadership team’s extensive background, cultivated through years of hands-on experience in the textile and garment manufacturing sector, has provided us with deep insights into the evolving needs of the industry. This wealth of knowledge has been instrumental in building our reputation as a reliable and knowledgeable partner for businesses across the industrial sewing spectrum.

Over the years, we have successfully supplied industrial sewing spare parts to some of the country’s top garment factories, earning their trust through consistent quality and reliable service. Our partnerships with leading manufacturers have not only validated our expertise but also helped us understand the critical importance of maintaining uninterrupted production lines. These relationships with major garment producers have allowed us to refine our inventory management and develop the rapid response capabilities that our clients depend on for their operational success.

Today, we operate through both dealer and retail business channels, making our extensive range accessible to businesses of all sizes. Our comprehensive inventory of over 35,000 SKUs covers major brands including Juki, Brother, Jack, and numerous other renowned manufacturers, ensuring we can meet diverse requirements across various industrial applications. Whether serving large-scale manufacturers through our dealer network or providing direct retail support to smaller operations, we maintain the same commitment to quality and service that has made us a trusted name in the industrial sewing spare parts industry.

The name, and the mark

The mark is the Ratnatraya, or Three Jewels. In Jain philosophy none of the three completes the path alone. Hover or tap a part to see what it stands for.

JINFrom Jineshwar — the Jinas, or Tirthankaras of Jainism; literally, the ones who conquered. It is the half of the name that sets how we trade: a quote is a commitment, not an opening position.

TEXFrom textiles — the industry we serve. Sewing rooms, garment floors, and the machines that keep them running.

Right FaithSamyak DarshanDeal straight. We quote what we can actually deliver, price it openly, and say so when a part is not on the shelf.

Right KnowledgeSamyak GyanKnow the part. 35,000+ part numbers, catalogued against the machines they fit.

Right ConductSamyak CharitraDo the work. Inspected, packed, dispatched — and stood behind afterwards.

Our Team

The People Behind It

  • Ayush JainManaging PartnerIn the trade since 2014
  • Nawratna JainFinance HeadIn the trade since 2001
  • Sanjay JainBranch Head — AhmedabadIn the trade since 2010
  • Murali MSales Manager — SouthIn the trade since 2012
  • SurendraSales Manager — NorthIn the trade since 2015
  • ShivamSales Team — RetailIn the trade since 2020
  • And five moreSales, stores & dispatch
Jintex staff on the company stand at an industrial sewing trade exhibitionJintex staff on the company stand at an industrial sewing trade exhibitionJintex staff on the company stand at an industrial sewing trade exhibition
Our Range

Brands We Supply

Covering major brands including Juki, Brother, Jack, Pegasus, Yamato, Siruba, Singer, Sunstar, and 20+ other renowned manufacturers.

JUKI
Brother
Jack
Pegasus
Siruba
Kansai
Yamato
Singer
Sunstar
Typical
Zoje
20+ More
Why Jintex

Built for Industrial Operations

35,000+ part numbers

Genuine OEM & Compatible Parts

Every part inspected before dispatch. OEM-grade or equivalent — no compromises.

Pan-India delivery

Same-Day Dispatch Available

In-stock items dispatched same day. 1–3 day reach to major Indian cities.

25+ years in the trade

Technical Support by Experts

Our team knows sewing machines inside-out. Call or WhatsApp Mon–Sat 10am–8pm.

3 locations across India

Dealer & Retail Supply

Volume pricing for dealers and factories. Long-term supply agreements available.

FAQ

Frequently Asked Questions

Finding the right part

5 questions
How do I find the exact part I need (by part number, machine model, or brand)?

Use the search bar to look up a part number or part name, or filter the catalogue by brand and machine model. If you're not sure of the exact part number, share a photo of the part or your machine model with us on WhatsApp/call (+91 63620 11752) or email enquiry@jintex.in and our team will help identify it.

What if I can't find my part in the catalogue — can you source it?

Yes. Our online catalogue lists our regularly stocked parts, but we also source additional parts through our supplier network for JUKI, Brother, Jack, Pegasus, Siruba, Kansai and other brands. Send us the part number, a photo, or your machine model and we'll confirm availability and lead time.

Do you have part books/manuals available for specific machine models?

Yes, we maintain part-book catalogues (PDF) for major machine models across our brand range. Ask our team for the part book for your specific machine model and we'll share it.

Which brands and machine models do you cover (full list beyond the featured few)?

We stock spares for JUKI, Brother, Jack, Pegasus, Siruba, Kansai, Singer and other major industrial sewing machine brands across a wide range of models. The homepage only features a selection — browse the full catalogue or ask us if your brand/model isn't listed.

Do you offer technical support if I'm unsure which part fits my machine?

Yes — share your machine's brand, model and a photo of the part or the machine's nameplate over WhatsApp, phone or email, and our team will help you identify the correct part before you order.

Ordering & pricing

5 questions
Is there a minimum order quantity for bulk/dealer orders?

No minimum order quantity — you can order a single piece or a full bulk shipment. Dealer and volume pricing applies automatically as your order quantity grows.

Do you sell single pieces to individual tailors, or only bulk to factories?

Both. We supply single pieces to individual tailors and small workshops, as well as bulk orders to garment factories and dealers across India.

How do I place an order (WhatsApp, email, phone, website form)?

Add the parts you need to your enquiry list on the website and submit it, or reach us directly on WhatsApp/call at +91 63620 11752 or email enquiry@jintex.in. Our team confirms availability and pricing, then shares payment and dispatch details.

Why do some products show prices and others don't — how do I get a quote for those?

Prices are shown for parts with stable, current rates. For parts where pricing depends on stock, sourcing or order volume, we don't display a price online — add the item to your enquiry list or contact us directly and we'll send you a quote, typically within a business day.

What payment methods are accepted (UPI, bank transfer, cash, credit terms for dealers)?

We accept UPI, NEFT/RTGS bank transfer, and cash for local/counter pickup. Registered dealers with an ongoing relationship can also be extended credit terms — ask our sales team.

Shipping & delivery

4 questions
What are shipping costs and how are they calculated?

Shipping is calculated based on order weight/volume and destination, and confirmed before you finalise your order. Bulk and dealer orders are quoted with the most economical freight option for the destination.

How long does delivery take to different regions of India (metro vs. remote areas)?

Metro cities typically receive orders in 2-4 business days; other regions may take 4-7 business days depending on courier serviceability. Exact timelines are confirmed at the time of dispatch.

Do you ship pan-India from all 3 locations, or dispatch centrally?

We dispatch pan-India, with our Bangalore head office, Ahmedabad and Noida desks each serving their regions — orders are typically shipped from whichever location has the fastest stock and route to you.

Is same-day dispatch guaranteed, or only for certain in-stock items?

Same-day dispatch applies to in-stock items ordered before our daily cut-off; sourced or out-of-stock parts are dispatched as soon as they arrive. We'll confirm the dispatch timeline when we confirm your order.

Quality, returns & warranty

4 questions
Are the parts genuine OEM, or compatible/aftermarket equivalents — and is that labeled clearly per product?

We stock both genuine OEM parts and quality compatible/aftermarket equivalents. Each product page clearly states which one you are buying.

How do you ensure quality/inspection before dispatch?

Every part is checked for correct fitment and specification before packing. We offer a fitment guarantee on all parts, and electronic spares (motors, controllers, sensors, panels, etc.) carry a working warranty by default unless stated otherwise on the product page.

What's the return/replacement policy if a part is wrong or defective?

We offer a fitment guarantee — if a part is wrong or doesn't fit as described, report it with photos/video within 7 days of delivery and we'll replace it at no extra cost.

Is there a warranty on parts?

Electronic spares (motors, controllers, sensors, panels, etc.) carry a working warranty by default unless stated otherwise on the product page. Mechanical wear parts are covered under our fitment guarantee rather than a time-based warranty, in line with standard trade practice.

Dealers & accounts

4 questions
Do you offer dealer/volume pricing, and how does someone qualify?

Yes. Volume pricing applies as your order quantity grows, and registered dealers get standing discounted rates. To register as a dealer, contact our sales team with your business details.

How do I become a registered dealer or set up a long-term supply agreement?

Contact our sales team with your business/GST details and expected order volumes. We'll set you up with dealer pricing and, for regular bulk buyers, discuss credit terms and a standing supply arrangement.

Do you issue GST invoices?

Yes, every order is billed with a proper GST invoice, so your purchase is fully accountable for input tax credit.

What are your working hours across the three locations (site shows different hours for each)?

Bangalore (Head Office): Mon-Sat, 10:00 AM - 8:00 PM IST. Ahmedabad & Noida: Mon-Sat, 10:00 AM - 7:00 PM IST.

Find Us

Our Locations

Map showing the Jintex Bangalore location
Head Office

Bangalore — Akkipet

33 Park Road, Akkipet Circle,
Bangalore – 560053
Mon–Sat   10:00–20:00 IST
Map showing the Jintex Ahmedabad location

Ahmedabad

76, Mahavir Estate,
Khokhra, Ahmedabad
Mon–Sat   10:00–19:00 IST
Map showing the Jintex Noida location

Noida

New Capital Region,
Noida
Mon–Sat   10:00–19:00 IST
Map showing the Jintex Shenzhen location

Shenzhen — China

Zone 1, Huaide, Fuyong Town,
Bao’an District, Shenzhen