Privacy Policy | Jintex
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Privacy Policy

How we collect, use and protect your information.

Last updated: 7 July 2026

1. Overview

This Privacy Policy explains how Jintex (“Jintex”, “we”, “us” or “our”) collects, uses, shares and protects information when you visit jintex.in (the “Site”), browse our product catalogue or part books, or submit an enquiry to us. By using the Site, you agree to the collection and use of information as described here. This Policy should be read together with our Terms & Conditions.

2. Information We Collect

Information you provide

  • Contact details submitted via our enquiry, contact and export forms — name, company name, email address, phone/WhatsApp number;
  • The content of your enquiry or message, including product or part references you ask about.

Information collected automatically

  • Standard technical data such as IP address, browser type, device type, pages visited, and referring URL;
  • Analytics data via Google Analytics (GA4) and Meta Pixel, where enabled, used to understand aggregate site usage and measure the performance of our marketing;
  • Search Console data used to monitor and improve how the Site appears in search results.

3. How We Use Information

We use the information we collect to:

  • Respond to your product, part book, dealer or export enquiries and provide quotations;
  • Operate, maintain and improve the Site, including troubleshooting and security;
  • Understand how visitors use the Site and measure the effectiveness of our marketing and advertising, including any Meta/Facebook ad campaigns run using Pixel data;
  • Comply with legal obligations and enforce our Terms & Conditions.

We do not sell your personal information to third parties.

4. Cookies & Analytics

The Site uses cookies and similar technologies (such as those set by Google Analytics and Meta Pixel) to recognise your browser, measure site usage and support advertising measurement. You can control or disable cookies through your browser settings; doing so may limit some functionality of the Site. Google and Meta process analytics data under their own respective privacy policies.

5. Sharing of Information

We may share information with:

  • Service providers who help us operate the Site, host our infrastructure, or process enquiries (for example, email and hosting providers);
  • Analytics and advertising platforms (Google, Meta) as described above;
  • Authorities, where required to comply with a legal obligation, court order, or to protect our rights.

We do not share your enquiry details with unrelated third parties for their own marketing purposes.

6. Data Retention

We retain enquiry and contact information for as long as reasonably necessary to respond to your enquiry, maintain business records, and comply with legal, accounting or reporting requirements, after which it is deleted or anonymised.

7. Security

We take reasonable technical and organisational measures to protect information submitted through the Site against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices & Rights

You may ask us to access, correct, or delete personal information you have submitted to us by contacting us using the details below. You may also opt out of analytics tracking using your browser’s cookie settings or available browser extensions/opt-outs offered by Google and Meta.

9. Children’s Privacy

The Site is intended for business and adult use in connection with industrial sewing machine spare parts and is not directed at children. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated Policy.

11. Contact Us

For questions about this Privacy Policy or to exercise the choices described above, contact us at enquiry@jintex.in or via our Contact page.